Nurse Line

Where should you go for care after your primary care physician’s office has closed? If you are experiencing an emergency or life-threatening condition, please call 9-1-1 or go to the nearest emergency room.

If it is not an emergency or life-threatening condition, you should call your health plan or primary care physician for advice and direction, when possible. Most health plans offer 24-hour nurse consultation lines and can advise you whether to go to an urgent care center or wait until your doctor’s office reopens for care. Below are health plan nurse advice line phone numbers:

Aetna 800-556-1555
Alignment Health Plan 844-323-2247
Anthem Blue Cross 800-700-9186
Blue Shield of California 877-304-0504
Care1st Health Plan 800-544-0088
Cigna 800-564-9286
Health Net 800-223-7691
Inland Empire Health Plan 888-244-4347
LA Care Health Plan 800-249-3619
Molina Healthcare 888-275-8750
Secure Horizons 800-370-3526
United Healthcare 866-747-4325