You can search for a primary care (PCP) or a specialty physician by location, specialty or language. Or if you prefer, you can call Prospect Medical at 800-708-3230 for a referral to a physician that best suits your needs.
Your PCP is your main doctor who will see you for check-ups and routine care. The PCP works with you and your health network or medical group as part of your team to help coordinate your healthcare services. These services may include:
- Specialist referrals
- Lab tests
- Outpatient referrals or services
- Medical supply requests
- Other healthcare services necessary for your care
If an authorization is needed for a referral or request, it will be sent by your physician to Prospect’s Utilization Management Department for approval. Most requests are received back within five business days and many can be approved the same day.
Once you select a PCP, you should call the office to make an appointment. The initial visit should help you get to know the doctor, and your doctor to know you.
If at any time you want to change PCPs, or would like guidance selecting a new PCP, you can do so by calling your health plan or our Customer Service Team at 800-708-3230, 8 a.m. to 5 p.m. Pacific Time, Monday through Friday. You can also use this search tool.