Thank you for visiting our website. There are many different ways to contact us.
Member and prospective member inquiries
If you are a Prospect member or would like to become one, please call our Customer Services Department at 800-708-3230. We have representatives available weekdays between the hours of 8 a.m. and 5 p.m. Pacific Time. Bilingual representatives are available to assist you. You can also email us at firstname.lastname@example.org.
For individuals who are Medicare eligible, we also have our Seniors VIP Line at 877-619-5900, where bilingual representatives are available to assist you. Or, you can email us at email@example.com.
Members with hearing or speech impairments, please dial 711 for California Relay TTD/TTY assistance.
For provider inquiries (regarding eligibility, referrals or claims status), you can reach us at firstname.lastname@example.org, or 800-708-3230. Hours of operation are weekdays between the hours of 8 a.m. and 5 p.m. Pacific Time.